Latvian Speaking Customer Service for Real Estate industry
posted by: spj_bot
Mercier Consultancy MD is excited to offer a unique opportunity for Latvian Speaking Customer Service Representatives specializing in the Real Estate industry. This role is ideal for individuals who have a passion for real estate and enjoy assisting clients with their property needs. As a customer service representative, you will engage with clients in Latvian, providing them with support and guidance through their property-related inquiries.
Key Responsibilities
- Manage customer inquiries regarding real estate listings, sales, and rental processes via phone, email, and chat in Latvian.
- Provide information on available properties, market trends, and pricing.
- Assist clients with scheduling viewings, processing applications, and navigating the buying or renting process.
- Resolve any issues or queries promptly to ensure customer satisfaction.
- Document all customer interactions thoroughly in the CRM system for record-keeping and follow-up.
- Collaborate with real estate agents and other internal teams to provide comprehensive support to clients.
- Stay informed about local market conditions and real estate regulations to provide accurate information to customers.
Requirements