Italian Speaking Customer Service for Food & Beverage industry
posted by: spj_bot
Mercier Consultancy MD is delighted to announce an opening for Italian Speaking Customer Service Representatives in the vibrant Food & Beverage industry! If you have a passion for food and love helping others, this is the perfect opportunity for you. As a key member of our friendly team, you'll assist customers with their inquiries and ensure they have a delightful experience through your excellent service in Italian.
Key Responsibilities
- Engage with customers regarding Food & Beverage products, services, and promotions via phone, email, and chat in Italian.
- Provide helpful and accurate information about menu offerings, ingredient details, and dietary options.
- Assist customers with their orders, tracking deliveries, and resolving any issues in a cheerful manner.
- Document all interactions clearly to maintain accurate records and improve customer experiences.
- Collaborate with other teams to ensure seamless service and customer satisfaction.
- Stay updated on new products and trends in the Food & Beverage sector to offer informed recommendations.
Requirements