Hungarian Speaking Customer Service - Work in Bulgaria - Fully paid relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an incredible opportunity for Hungarian Speaking Customer Service Representatives, with a chance to work in beautiful Bulgaria and a fully paid relocation. This role is designed for individuals who are passionate about providing outstanding customer support and are eager to engage with clients in Hungarian across various communication channels.
Key Responsibilities
- Manage customer inquiries across phone, email, and chat in Hungarian, addressing issues and questions effectively.
- Provide comprehensive assistance on products or services, ensuring customers receive the support they need.
- Handle complaints and inquiries efficiently, striving to resolve issues promptly and improve customer satisfaction.
- Document all interactions and customer feedback in the CRM system for accurate tracking and analysis.
- Work collaboratively with internal teams to enhance service delivery and resolve customer issues.
- Stay updated on product knowledge and customer service best practices to provide the best assistance possible.
Requirements