Hungarian Customer Support Agent - Athens
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for a Hungarian Customer Support Agent in our beautiful Athens office! This position offers a unique opportunity to be part of a dedicated team helping Hungarian-speaking clients navigate their iGaming experience. We are looking for passionate individuals who thrive in customer service roles and are ready to contribute to our team's success.
Key Responsibilities
- Provide top-quality customer assistance to Hungarian-speaking clients via phone, email, and live chat.
- Address inquiries related to account registrations, game functionality, promotions, and any technical support needed.
- Effectively handle and resolve customer service issues, ensuring a smooth and satisfying experience.
- Document interactions with customers and update our internal CRM system accurately.
- Collaborate with other departments to resolve complex queries and enhance service delivery.
- Keep informed about the latest developments in the iGaming industry and internal policies.
Requirements