Hebrew Speaking Travel Support Advisor - Work In Sofia - Fully Paid Relocation

Become a part of the vibrant team at Mercier Consultancy MD as a Hebrew Speaking Travel Support Advisor, located in beautiful Sofia, Bulgaria! We are in search of enthusiastic individuals who possess a love for travel and a dedication to exceptional customer service. In this position, you will support Hebrew-speaking clients with their travel needs, ensuring they receive top-notch assistance every step of the way.

Key Responsibilities

• Assist Hebrew-speaking clients with their travel questions and bookings through phone calls, emails, and chats, delivering accurate and prompt information.
• Manage bookings, modifications, and cancellations while ensuring a seamless and enjoyable experience for our clients.
• Provide personalized travel recommendations based on clients' interests and preferences, helping craft memorable trips.
• Effectively address customer complaints and inquiries to ensure client satisfaction and resolution.
• Maintain detailed records of customer interactions and support requests in our internal systems.
• Stay informed on the latest industry trends and company offerings to provide the best advice to clients.

Requirements