German-Speaking Support Agents: Full Relocation Package to Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for German-Speaking Support Agents with a full relocation package to Greece! This position is tailored for individuals who are passionate about customer service and are eager to support clients in a vibrant and dynamic environment. As part of our team, you will play a key role in assisting our German-speaking customers, ensuring they receive the highest level of support.
Key Responsibilities
- Provide exceptional customer service to German-speaking clients via phone, email, and live chat.
- Assist with inquiries regarding products, services, and account-related issues.
- Address and resolve customer complaints effectively to maintain high satisfaction levels.
- Log and track customer interactions and issues in our CRM system for accurate records.
- Collaborate with other teams to manage complex inquiries and escalate when necessary.
- Stay informed about product updates, promotions, and industry trends to provide informed responses to customers.
Requirements