German Speaking Payment Support - FinTech | Work In Greece - Paid Relocation
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Join Mercier Consultancy MD as a German Speaking Payment Support Specialist in the vibrant FinTech industry. This exciting role comes with a paid relocation package to Greece, allowing you to work in a dynamic environment while experiencing the rich culture of this beautiful country.
In this position, you will provide essential support to our German-speaking clientele, ensuring they have a seamless experience with our payment solutions. Your role will be pivotal in maintaining high customer satisfaction and addressing any payment-related inquiries effectively.
Key Responsibilities
- Deliver outstanding support to German-speaking customers via various communication channels, including email, phone, and chat.
- Assist clients with payment processing queries and troubleshoot any issues they may encounter.
- Guide customers through our payment solutions, providing clear instructions and best practices.
- Document customer feedback and interactions to help improve services.
- Work closely with other departments to enhance our payment offerings and customer experience.
- Keep abreast of industry trends and advancements in payment technology to offer informed assistance.
Requirements