German Speaking Customer Service for Energy (Oil & Gas) industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce a vacancy for German Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is ideal for individuals who are knowledgeable about energy solutions and dedicated to providing outstanding customer support. As a customer service representative, you will assist clients in navigating their inquiries and ensure a smooth experience in this vital sector.
Key Responsibilities
- Handle customer inquiries related to oil and gas products and services via phone, email, and chat in German.
- Provide information regarding service options, pricing, and industry regulations.
- Assist customers with account management and troubleshooting service-related issues.
- Document all interactions thoroughly to maintain accurate customer records.
- Collaborate with technical teams to resolve customer issues and enhance service delivery.
- Stay updated on industry developments and company offerings to provide pertinent information.
Requirements