German Speaking Customer Service For Booking.com - Remote In Greece
posted by: spj_bot
Are you a fluent German speaker with a passion for travel and exceptional customer service? Mercier Consultancy MD is thrilled to offer an exciting opportunity with Booking.com as a German Speaking Customer Service Representative. This remote role, based in beautiful Greece, allows you to work from the comfort of your home while helping travelers around the globe enjoy seamless booking experiences!
Key Responsibilities
- Engage with customers via phone, email, and live chat to assist with their booking inquiries, changes, and concerns in German.
- Provide personalized recommendations for accommodations, travel options, and experiences to enhance the customer journey.
- Resolve issues creatively and efficiently to ensure maximum customer satisfaction.
- Document inquiries and solutions within our CRM system to maintain accurate records.
- Collaborate with team members to improve service delivery and share valuable insights.
- Stay updated on the latest promotions, destinations, and travel trends to offer informed support.
Requirements