Estonian Customer Service Representative - Athens
About the Role:
Join our dynamic team at Mercier Consultancy MD as an Estonian Customer Service Representative based in beautiful Athens! If you’re passionate about customer service and fluent in Estonian, this is the perfect opportunity for you to grow your career while working in an international environment.
In this role, you will engage with our valued clients, providing exceptional support and assistance. With a vibrant team around you, you’ll enjoy a collaborative and supportive atmosphere while tackling customer inquiries with enthusiasm.
Your Responsibilities:
- Deliver top-quality customer service to Estonian-speaking clients via various communication channels, including phone, email, and chat.
- Address client inquiries promptly and effectively, ensuring a positive customer experience.
- Collaborate with team members to share insights and improve service delivery.
- Utilize client systems and tools efficiently to assist customers.
- Participate in training and development sessions to enhance your skills and knowledge.
Requirements