Dutch Speaking Technical Support for Proximus - Paid Relocation to Sofia
posted by: spj_bot
Join Mercier Consultancy MD as a Dutch Speaking Technical Support Representative with a paid relocation opportunity to Sofia, Bulgaria! This role is ideal for those passionate about technology and customer service. You will assist Dutch-speaking clients by addressing their technical concerns and providing effective solutions. Become a part of our dynamic team and help us enhance customer satisfaction through high-quality technical support.
Key Responsibilities
- Deliver professional technical support to Dutch-speaking customers through various channels, including phone, email, and chat.
- Identify, troubleshoot, and resolve technical issues related to products and services.
- Provide clear and concise instructions to customers to guide them through technical processes.
- Accurately log and document customer interactions in the CRM system.
- Work closely with other departments to escalate and resolve complex customer issues.
- Stay up-to-date with product knowledge, features, and industry developments to enhance support effectiveness.
Requirements