Dutch Speaking Customer Support - Paid Relocation to Sofia
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opportunity for a Dutch Speaking Customer Support Representative, complete with paid relocation to the vibrant city of Sofia, Bulgaria. In this role, you will be instrumental in providing exceptional support to our Dutch-speaking clients, addressing their inquiries, and ensuring a positive customer experience. If you're looking for a fresh start in a new location while helping customers, this is the perfect opportunity for you!
Key Responsibilities
- Provide outstanding customer support to Dutch-speaking clients through various communication channels, including phone, email, and chat.
- Respond promptly and accurately to customer inquiries regarding products, services, and company policies.
- Effectively resolve customer issues and complaints to enhance satisfaction and loyalty.
- Maintain detailed records of customer interactions in our CRM system.
- Collaborate with different departments to address complex customer needs and offer effective solutions.
- Keep up to date with the company's products, services, and industry trends to ensure informed support.
Requirements