Dutch Speaking Customer Service for Premium Appliance Manufacturer in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a renowned Premium Appliance Manufacturer in Greece. This role is perfect for individuals who are passionate about high-quality appliances and delivering exceptional customer service. You will be the voice of the brand, assisting customers in Dutch and ensuring they have a delightful experience with our premium products.
Key Responsibilities
- Manage customer inquiries regarding premium appliances, including product features, warranty issues, and troubleshooting, via phone, email, and chat in Dutch.
- Provide expert advice and assistance to customers, enhancing their understanding of product usage and maintenance.
- Resolve customer complaints and technical problems efficiently, ensuring satisfaction.
- Document all customer interactions accurately in our CRM system for future reference.
- Collaborate with internal teams to improve service processes and address recurring issues.
- Stay updated on new product launches, features, and industry trends to provide informed support.
Requirements