Dutch Speaking Customer Service For An Online Travel Ageny
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer a rewarding opportunity for Dutch Speaking Customer Service Representatives at an Online Travel Agency. This role is perfect for individuals who are passionate about travel and eager to help customers create unforgettable experiences. As a customer service representative, you will assist clients with their travel inquiries and bookings, ensuring they receive top-notch service in Dutch.
Key Responsibilities
- Manage customer inquiries regarding travel bookings, itineraries, and destination information via phone, email, and chat in Dutch.
- Provide expert advice on travel options, accommodations, and promotional offers.
- Assist customers with their bookings, changes, cancellations, and special requests.
- Resolve customer complaints and issues promptly to ensure satisfaction.
- Document all interactions accurately and maintain records in the CRM system.
- Collaborate with travel partners to ensure seamless travel experiences for customers.
- Stay informed about travel regulations, industry trends, and company offerings to provide relevant assistance.
Requirements