Dutch Speaking Customer Service for Logistics & Courier Company - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a Logistics & Courier Company based in Greece. This role is perfect for individuals who are passionate about logistics, efficiency, and providing excellent customer care. As a representative, you will assist customers with their inquiries while delivering exceptional service in Dutch.
Key Responsibilities
- Manage customer inquiries related to logistics services, shipping details, and tracking information through phone, email, and live chat in Dutch.
- Provide information on service options, delivery timelines, and pricing structures.
- Assist customers with claims, issues, and resolutions related to shipments and deliveries.
- Document all customer interactions accurately in our CRM system for tracking and follow-up purposes.
- Collaborate with internal teams to ensure timely and accurate service delivery to customers.
- Stay informed about logistics trends and company updates to provide relevant information to clients.
Requirements