Dutch Speaking Customer Service for IT Support Services - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce a unique opportunity for Dutch Speaking Customer Service Representatives in IT Support Services, with the option to work in Greece! This role is perfect for individuals who are passionate about technology and enjoy assisting others. You will represent our IT support team, providing expert guidance and solutions to customers, all while offering support in Dutch.
Key Responsibilities
- Respond to customer inquiries related to IT support services via phone, email, and chat in Dutch.
- Assist customers with troubleshooting technical issues and provide guidance on software and hardware usage.
- Document all support requests and customer interactions accurately in our CRM system.
- Collaborate with technical team members to resolve complex issues promptly.
- Educate customers about best practices for utilizing our IT services efficiently.
- Stay updated on the latest technology trends and service offerings to enhance customer support.
Requirements