Dutch Speaking Customer Service For The First European Tech Bank Company
posted by: spj_bot
Mercier Consultancy MD is excited to present a fantastic opportunity for Dutch Speaking Customer Service Representatives at the First European Tech Bank. This prestigious position is perfect for those who are passionate about technology and finance and who wish to contribute to the innovative banking experience of our clients. In this role, you will provide outstanding service and support to ensure our customers have the best banking experiences.
Key Responsibilities
- Respond to customer inquiries regarding banking services, account management, and tech solutions via phone, email, and chat in Dutch.
- Assist customers with account setup, transactions, and troubleshooting technical issues.
- Educate clients about the bank's digital products and features.
- Document customer interactions accurately and maintain comprehensive records.
- Follow up on open inquiries to ensure timely resolutions and customer satisfaction.
- Collaborate with banking and tech teams to enhance service delivery and respond to customer feedback.
Requirements