Dutch Customer Care for Travel Company in Greece - Fully paid relocation package
posted by: spj_bot
Join Mercier Consultancy MD as a Dutch Customer Care Representative for a renowned Travel Company! This role offers a unique opportunity to assist Dutch-speaking customers while enjoying the stunning backdrop of Greece, complete with a fully paid relocation package. If you are passionate about travel and customer service, this is the perfect opportunity for you!
Key Responsibilities
- Provide outstanding customer support in Dutch through various channels, including phone, email, and live chat regarding travel inquiries and bookings.
- Assist customers with flight reservations, itinerary changes, cancellations, and general travel information.
- Work closely with operational teams to resolve any customer issues and enhance service quality.
- Document all customer interactions accurately in our CRM system and follow up as needed.
- Gather and analyze feedback from customers to identify areas for improvement in service delivery.
- Stay updated on travel regulations, promotions, and company offerings to provide accurate information to customers.
Requirements