Dutch Customer Advisor for Global Casualwear Brand - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for a Dutch Customer Advisor for a renowned Global Casualwear Brand, located in Greece! This is a fantastic opportunity for individuals who are enthusiastic about fashion and committed to providing excellent customer service. In this role, you will assist customers in navigating their shopping experiences and resolving any inquiries related to our casualwear offerings.
Key Responsibilities
- Deliver high-quality customer support to Dutch-speaking clients via phone, email, and chat.
- Assist customers with product inquiries, order placement, returns, and exchanges.
- Resolve customer complaints and provide solutions to enhance their shopping experience.
- Maintain accurate records of customer interactions and feedback in the CRM system.
- Collaborate with other teams to improve service delivery and product knowledge.
- Stay informed about the latest fashion trends and our product offerings to provide informed assistance.
Requirements