Danish Speaking Customer Service for Hospitality & Tourism industry
posted by: spj_bot
Mercier Consultancy MD is delighted to announce an exciting opportunity for Danish Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who love helping others and want to make a positive impact on travelers' experiences. As a valued member of our team, you will assist customers in navigating their inquiries about travel arrangements, accommodations, and various tourism activities, all while providing exceptional service in Danish.
Key Responsibilities
- Handle customer inquiries related to travel bookings, accommodations, and tourism services via phone, email, and chat in Danish.
- Provide detailed information about destinations, travel packages, and promotional offers.
- Assist customers with reservation changes, cancellations, and special requests.
- Resolve any issues or concerns that may arise during the customer's experience.
- Document customer interactions accurately for follow-up and reporting purposes.
- Collaborate with internal teams to ensure seamless travel experiences for customers.
- Stay updated on relevant travel regulations and trends to provide informed guidance.
Requirements