Danish Speaking Customer Service for Entertainment Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opening for Danish Speaking Customer Service Representatives for an entertainment company based in Greece. This exciting role is perfect for individuals who are passionate about the entertainment industry and committed to providing top-quality support to customers. In this position, you will engage with clients in Danish, assisting them with bookings, inquiries, and any concerns they may have.
Key Responsibilities
- Provide exceptional customer service to clients regarding entertainment bookings, event information, and promotions via phone, email, and live chat in Danish.
- Assist customers with ticketing inquiries, order modifications, and cancellations.
- Resolve customer complaints and ensure a positive experience for all clients.
- Document all customer interactions accurately in the CRM system for record-keeping.
- Stay informed about upcoming events, shows, and entertainment offerings to effectively assist customers.
- Collaborate with internal teams to improve customer experience and service delivery.
Requirements