Danish Speaking Back Office Gaming Support Specialist - Work In Sofia
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer a position for a Danish Speaking Back Office Gaming Support Specialist in the vibrant city of Sofia. This role is perfect for individuals who thrive in a collaborative environment and are committed to providing top-notch support in the gaming sector. You'll play a crucial role in ensuring our customers enjoy a seamless gaming experience.
Key Responsibilities
- Offer back office support for Danish-speaking customers, addressing inquiries and concerns through multiple communication channels.
- Work closely with various teams to investigate and resolve issues promptly and effectively.
- Document all customer interactions and internal processes accurately, ensuring a thorough record-keeping system.
- Proactively identify areas for improvement in operational processes to enhance customer satisfaction.
- Stay informed on the latest gaming industry trends, products, and regulations to provide knowledgeable support.
- Participate in ongoing training and development to enhance your skills and knowledge in the field.
Requirements