process documentation

Operations & Product Manager (Luggage & Cargo Solutions)

posted by: spj_bot

We are currently recruiting on behalf of our client, a fast-growing, tech-driven travel & logistics startup, a dynamic Operations & Product Manager.

This is a strategic and operational leadership role responsible for building and implementing the full process blueprint of the Company's luggage and cargo services. You will act as the operational lead and product owner, bridging ground operations, IT development, and customer success.

Main Responsibilities:

Operations & Implementation

  • Design, document, and continuously optimize end-to-end operational processes for both luggage and cargo services.
  • Collaborate closely with airport handling agents, GSSAs, and logistics partners to ensure accurate, real-time execution of service flows.
  • Develop and enforce SOPs for onboarding airport partners, courier agents, and other third-party logistics providers.
  • Coordinate operational readiness and response protocols in lost baggage and delayed cargo scenarios.

Product & Process Ownership

Job Skills

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Technical Support Specialist Level 1 - (Remote US or Canada)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Technical Support Specialist Level 1 in USA or Canada (East Coast - Eastern Time Zone).

This is an exciting opportunity for early-career professionals looking to enter the world of technical support, cloud operations, and SaaS coordination. In this remote, full-time contract role, you’ll work across support and operations teams to ensure the smooth rollout of software updates, assist in system maintenance, and engage directly with customers. This position offers hands-on training in a leading enterprise platform and lays the foundation for career growth into technical and customer-facing roles. Ideal for detail-oriented individuals with excellent communication skills and a proactive mindset.

Accountabilities:

Job Skills

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