Our client, one of Malta’s leading iGaming companies, is looking for a Danish-speaking Customer Service Agent to join their international team.

This role offers the opportunity to build an international career while living in one of Europe’s most vibrant island destinations. You will support players via chat and email, ensuring every interaction is handled professionally and with a positive, solution-focused mindset.

You will receive structured training, including soft skills development, fraud awareness, and gaming product knowledge, equipping you to confidently manage a variety of situations.

Key Responsibilities

• Provide customer support via live chat and email
• Resolve player queries efficiently and professionally
• Deliver a high-quality customer experience in every interaction
• Apply fraud awareness and responsible gaming knowledge where relevant
• Follow internal procedures while maintaining a personal and empathetic approach
• Contribute positively to team targets and overall service standards

Requirements

Ready for a new adventure? Move to Malta and kickstart your international career! 

Sunshine, sea views, and endless social life. Malta is the perfect Island for young people looking to live abroad. Here you’ll find an international community, weekend boat trips, beach parties, and colleagues from all over the world. And the best part? You can build your career while living your dream Island life.

The job
Join one of Malta’s leading iGaming companies as a Swedish-speaking Customer Service Agent. You’ll be helping players via chat and email, solving problems, answering questions, and making sure every customer has a great experience.

No boring scripts, you’ll get real training (including soft skills, fraud awareness, and gaming knowledge) so you can handle every situation with confidence. The company values initiative and positivity. It’s not just about solving issues, but making players feel understood and appreciated.

Requirements

• Native Swedish speaker with good English
• Friendly, positive, and a problem-solver
• Ready to work shifts and enjoy a lively, international workplace
• Interested in gaming or already have experience in customer service

Benefits