Join Mercier Consultancy MD for exciting French Speaking Customer Service roles in the picturesque setting of Greece, complete with a fully paid relocation package! This is a unique opportunity to expand your professional horizons while enjoying the beauty and culture of Greece.

Why Work With Mercier Consultancy MD?

We are dedicated to creating a collaborative and supportive work environment where you can thrive. As a team member, you will engage directly with customers, making a significant impact on their experience with our services.

Key Responsibilities

• Assist French-speaking customers via phone, email, and chat, delivering top-tier service in every interaction.
• Provide clear information about our products and services, helping customers make informed decisions.
• Effectively resolve customer issues and complaints, ensuring high satisfaction and loyalty.
• Keep detailed records of customer interactions and follow up to ensure their needs are met.
• Collaborate with team members and other departments to continuously improve service quality.
• Stay well-informed about our offerings and relevant market trends to provide excellent support.

Requirements

Motia is seeking a dynamic and results-driven Remote Senior Sales Executive to join our high-performing sales team. In this role, you will be responsible for driving revenue growth by acquiring new customers and maintaining strong relationships with existing clients. You will utilise advanced sales techniques and our portfolio of Fuel Cards (Shell, BP, Esso, Texaco, Allstar, and more) and fleet products to effectively guide prospects throughout the sales process.

Key Responsibilities:

• Develop a comprehensive understanding of our product offerings and industry landscape.
• Plan and prioritize sales activities to optimize outreach and customer engagement.
• Conduct targeted business-to-business cold calls to identify and nurture leads.
• Manage customer accounts to maximize fuel volumes and meet their needs.
• Drive new business opportunities and successfully close deals via phone interactions.
• Provide exceptional service to enhance customer satisfaction and promote business growth.
• Respond to inquiries promptly and follow up using appropriate methods.
• Utilize our CRM system to track sales progress and maintain a robust pipeline.
• Stay informed on industry trends to identify new growth opportunities.
• Perform any additional tasks as required to support team objectives.

Requirements

Responsibilities and activities

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives in the Media & Entertainment industry. This role is ideal for individuals who have a passion for entertainment and media services, as well as a commitment to providing exceptional customer support. In this position, you will assist clients with their inquiries and help enhance their experience in a dynamic environment.

Key Responsibilities

• Provide outstanding customer service by handling inquiries related to media services, subscriptions, and entertainment options via phone, email, and chat in Norwegian.
• Assist customers with account management, including subscription adjustments and troubleshooting service issues.
• Share information about new releases, features, and promotional offers aimed at enhancing customer engagement.
• Efficiently resolve customer complaints and strive to ensure complete satisfaction.
• Maintain accurate documentation of customer interactions for future reference and follow-up.
• Coordinate with internal teams to improve service delivery and product offerings based on customer feedback.
• Stay current on industry trends and company products to provide informed assistance to customers.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Lithuanian Speaking Customer Service Representatives in the Media & Entertainment industry. This role is a fantastic opportunity for individuals who are enthusiastic about media and entertainment and excel in providing customer support. As a representative, you will engage with customers in Lithuanian, addressing their inquiries and ensuring they enjoy a seamless experience with our entertainment services.

Key Responsibilities

• Handle customer inquiries regarding media and entertainment products, services, and subscriptions via phone, email, and chat in Lithuanian.
• Assist customers with account management, content access, and troubleshooting issues.
• Provide information on new releases, promotions, and service updates.
• Resolve concerns and complaints efficiently, ensuring a positive customer experience.
• Document customer interactions accurately and follow up as needed.
• Collaborate with marketing and content teams to enhance customer engagement.
• Stay updated on industry trends and product offerings to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives for the world's largest jewelry brand. If you have a passion for luxury goods and a commitment to providing exceptional customer experiences, this role is tailor-made for you. As a customer service representative, you will assist clients in Spanish, ensuring they receive the highest level of service and support regarding their jewelry inquiries.

Key Responsibilities

• Manage customer inquiries related to jewelry products, orders, and services via phone, email, and live chat in Spanish.
• Provide detailed information on product features, pricing, and promotions to enhance customer engagement.
• Assist customers with order processing, tracking, returns, and exchanges.
• Resolve any customer issues and complaints with a focus on delivering exceptional service.
• Document customer interactions accurately in our CRM system for consistent follow-up and service enhancement.
• Collaborate with various teams to ensure seamless customer experiences and uphold brand standards.
• Stay updated on product knowledge and brand offerings to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer a remarkable opportunity for Spanish Speaking Customer Service Representatives with a prestigious 5-Star International Airline. This role is perfect for individuals who are passionate about travel and delivering top-notch customer service. As a representative, you will assist customers in Spanish, helping them navigate their travel needs while ensuring a premium service experience.

Key Responsibilities

• Handle customer inquiries regarding flight bookings, schedules, and services via phone, email, and live chat in Spanish.
• Provide detailed information on ticketing, baggage policies, and in-flight services.
• Assist customers with changes, cancellations, and special requests related to their travel arrangements.
• Resolve any issues or complaints promptly, ensuring optimal customer satisfaction.
• Document all interactions accurately in the CRM system for tracking and follow-up.
• Work closely with operational teams to provide real-time updates to customers regarding their flights.
• Stay informed about airline policies, promotions, and travel trends to offer the best service possible.

Requirements

Mercier Consultancy MD is excited to invite applications for the position of Spanish Speaking Customer Care Agent, working remotely from Greece. This is an excellent opportunity for individuals who are passionate about customer service and fluent in Spanish. In this role, you will provide outstanding support and assistance to our Spanish-speaking clients, ensuring they have a positive experience with our products and services.

Key Responsibilities

• Respond to customer inquiries and issues in Spanish via phone, email, and live chat.
• Assist customers with order placements, product information, and service requests.
• Document customer interactions accurately in our CRM system.
• Resolve customer concerns and complaints effectively, ensuring satisfaction.
• Collaborate with technical teams to address complex inquiries when necessary.
• Stay informed about product offerings, updates, and relevant market trends to provide accurate support.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Slovenian Speaking Customer Service Representatives in the Media & Entertainment industry. If you are passionate about media, entertainment, and customer engagement, this position is for you! You will be responsible for assisting customers with their inquiries and providing exceptional service while communicating effectively in Slovenian.

Key Responsibilities

• Manage customer inquiries related to media and entertainment services via phone, email, and live chat in Slovenian.
• Provide information about subscription plans, content availability, and troubleshooting technical issues.
• Assist customers with billing inquiries, account management, and service changes.
• Resolve customer complaints with empathy and professionalism, ensuring satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with internal teams to enhance the customer experience and provide feedback on service improvements.
• Stay updated on industry trends and new content offerings to inform customers effectively.

Requirements

Mercier Consultancy MD is excited to present an outstanding opportunity for Latvian Speaking Customer Service Representatives in the telecommunications industry. This role is perfect for individuals who are dedicated to providing excellent customer support while helping clients navigate their telecommunications options. You will communicate with customers in Latvian, ensuring effective and responsive service that meets their needs and expectations.

Key Responsibilities

• Assist customers with inquiries related to telecommunications services, products, and plans via phone, email, and live chat in Latvian.
• Provide information on service features, pricing, and account management.
• Resolve customer issues and complaints efficiently while ensuring customer satisfaction.
• Document all interactions and follow-up activities accurately in the CRM system.
• Collaborate with technical support teams to address complex issues and facilitate solutions.
• Stay updated on industry trends and company offerings to provide informed customer support.

Requirements