German Speaking Guest Support - Travel | Work In Greece
posted by: spj_bot
Mercier Consultancy MD is seeking dynamic and enthusiastic individuals for the role of German Speaking Guest Support in Greece! This position offers the unique opportunity to provide outstanding support to German-speaking travelers and guests, ensuring they enjoy exceptional experiences while exploring the beauty of Greece. If you are passionate about travel and love helping others, we want to hear from you!
Key Responsibilities
- Deliver exceptional customer service to guests in German through various channels including phone, email, and live chat.
- Assist with inquiries related to travel plans, accommodations, activities, and local attractions.
- Resolve any issues or complaints promptly and effectively to maintain guest satisfaction.
- Provide knowledgeable insights about Greece and its offerings to enhance the guest experience.
- Document customer interactions and gather feedback for continuous service improvements.
- Collaborate with internal teams to ensure seamless guest services and address any concerns.
Requirements