Swedish Speaking Customer Service for HealthTech Company - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to present an opportunity for Swedish Speaking Customer Service Representatives for a leading HealthTech company, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are passionate about healthcare technology and want to make a positive impact in the lives of customers. As a representative, you will provide exceptional support to clients in Swedish, addressing their inquiries related to health technology products and services.
Key Responsibilities
- Handle customer inquiries about HealthTech products, services, and support via phone, email, and chat in Swedish.
- Provide comprehensive information regarding product features, usage, and troubleshooting.
- Assist customers with account management, order processing, and technical issues.
- Resolve customer complaints and concerns promptly to ensure satisfaction.
- Document all interactions accurately in the CRM system for effective follow-up and record-keeping.
- Collaborate with technical teams to address complex customer issues and improve service delivery.
- Stay informed about developments in health technology to provide clients with up-to-date information.
Requirements