Danish Customer Support Specialist - Athens
posted by: spj_bot
Mercier Consultancy MD is looking for a dedicated Danish Customer Support Specialist to join our team in Athens. This role is perfect for individuals who are fluent in Danish and have a passion for providing outstanding customer service. As a part of our support team, you will assist Danish-speaking customers, ensuring their inquiries are addressed efficiently and effectively.
Key Responsibilities
- Provide exceptional customer support to Danish-speaking clients via phone, email, and chat.
- Resolve customer inquiries and issues with professionalism and a strong customer focus.
- Document customer interactions accurately to ensure a seamless workflow.
- Collaborate with internal teams to escalate and resolve more complex issues as needed.
- Stay knowledgeable about products and services to provide accurate information to customers.
- Participate in training and development sessions to improve service quality and personal skills.
Requirements