Swedish Speaking Customer Experience Agent - Work Remotely in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opening for a Swedish Speaking Customer Experience Agent, offering the chance to work remotely from Greece! We are seeking passionate individuals who are committed to providing outstanding customer support to our Swedish-speaking clientele. In this role, you will ensure that our customers receive the highest level of service while enjoying the comforts of a remote work environment.
Key Responsibilities
- Provide exceptional customer support in Swedish via phone, email, and chat, addressing various inquiries and issues.
- Utilize our CRM system to accurately log and track customer interactions and resolutions.
- Proactively resolve customer concerns by understanding their needs and ensuring a satisfactory outcome.
- Engage with customers to gather feedback and insights for continuous improvement of our services.
- Collaborate with team members to share knowledge and enhance the customer experience across the board.
- Keep updated on product features, promotions, and industry developments to provide informed assistance.
Requirements