Polish Speaking Player Support Specialist for Riot Games in Sofia, Bulgaria
posted by: spj_bot
Mercier Consultancy MD is excited to present a fantastic opportunity for a Polish Speaking Player Support Specialist for Riot Games, based in Sofia, Bulgaria. This is a great chance for individuals who are passionate about gaming and eager to help fellow players enhance their gaming experience. In this role, you will provide top-tier support to Polish-speaking players, addressing their various inquiries and ensuring they receive the best assistance possible.
Key Responsibilities
- Deliver high-quality support to Polish-speaking players through multiple communication channels, including ticketing systems and live chat.
- Assist players with inquiries related to game mechanics, account management, and technical issues.
- Resolve player concerns efficiently to enhance satisfaction and loyalty.
- Maintain accurate documentation of player interactions and feedback to support continuous improvement.
- Collaborate with game developers and community teams to relay player insights and concerns.
- Stay informed about new game features, updates, and best practices in customer support.
Requirements