Finnish Speaking - Customer Support for iGaming in Malta - Relocation Incl.
Join Next Job Abroad as a Finnish Speaking Customer Support Agent in the exciting iGaming industry in Malta! This is a fantastic opportunity to utilize your language skills and customer service expertise while experiencing life on the stunning Mediterranean island. In this role, you will be instrumental in providing exceptional support to our Finnish-speaking customers, ensuring they have a fantastic gaming experience.
As a Customer Support Agent, you will handle inquiries, resolve issues, and offer guidance about our diverse range of gaming products. If you are enthusiastic, communicative, and dedicated to providing excellent service, we would love to welcome you to our team. We also offer a relocation package to make your transition to Malta smooth and hassle-free!
Responsibilities
- Provide outstanding customer support to Finnish-speaking clients via chat, email, and phone.
- Address customer inquiries and resolve issues promptly and effectively.
- Educate customers about our gaming offerings to enhance their experience.
- Collaborate with team members to maintain the highest standards of service.
- Document customer interactions accurately in our CRM system.
- Collect and communicate customer feedback for service improvement.
- Participate in training sessions to enhance product knowledge and service delivery skills.
Requirements