Spanish Speaking Customer Support - Work in Bulgaria - Fully paid relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Spanish Speaking Customer Support Representative, with a fully paid relocation package to Bulgaria. This role is perfect for individuals who are passionate about customer service and want to work in an inspiring environment while supporting our Spanish-speaking clients.
Key Responsibilities
- Provide exceptional customer support to Spanish-speaking clients through various communication channels such as phone, email, and live chat.
- Respond to inquiries regarding products, services, and company policies quickly and accurately.
- Efficiently resolve customer complaints and issues to keep satisfaction levels high.
- Document all interactions with clients in our CRM system for thorough record-keeping and future reference.
- Collaborate with internal teams to ensure client needs are met and service quality is continually improved.
- Stay informed about company offerings and industry trends to provide informed advice to clients.
Requirements