Spanish Speaking Customer Service for Tech Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives at a leading tech company in Greece. If you are passionate about technology and love providing exceptional customer support, this position is for you! As a customer service representative, you will engage with clients in Spanish, assisting them with their technology-related inquiries and ensuring a top-notch experience.
Key Responsibilities
- Respond to customer inquiries regarding tech products and services via phone, email, and chat in Spanish.
- Assist customers with troubleshooting technical issues and guide them through various solutions.
- Provide detailed information about product features, updates, and best practices.
- Document all customer interactions accurately in the CRM system.
- Collaborate with technical and sales teams to enhance customer satisfaction and resolve complex issues.
- Stay updated on the latest technology trends and company offerings to deliver accurate information to customers.
Requirements