Spanish Speaking Customer Service for Automotive Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an exciting opportunity for Spanish Speaking Customer Service Representatives for an automotive company based in Greece. This role is ideal for enthusiastic individuals who are passionate about the automotive sector and dedicated to providing exceptional customer support. You will play a crucial role in assisting Spanish-speaking customers with their inquiries and ensuring a delightful experience with our automotive products and services.
Key Responsibilities
- Respond to customer inquiries related to automotive products, services, and support via phone, email, and chat in Spanish.
- Provide information on vehicle features, maintenance requirements, and warranty details.
- Assist customers in scheduling service appointments and addressing service-related concerns.
- Resolve customer complaints and inquiries efficiently, ensuring satisfaction.
- Document all customer interactions accurately in our CRM system for follow-up and analysis.
- Collaborate with internal teams to improve service delivery and client satisfaction.
- Stay informed about automotive trends and company offerings to provide the best guidance to customers.
Requirements