Polish Speaking Email Support Agent - Only Emails - Work In Sofia
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Email Support Agent, based in Sofia. This unique role focuses exclusively on providing email support to our Polish-speaking customers. As part of our dynamic team, you will help clients resolve their inquiries efficiently while ensuring exceptional customer satisfaction.
Key Responsibilities
- Respond promptly and professionally to Polish-speaking customers through email correspondence.
- Handle inquiries related to products, services, and general customer support issues.
- Provide detailed and accurate information to customers to resolve their queries effectively.
- Document all interactions and maintain thorough records in our support system.
- Collaborate with internal teams as needed to ensure customer issues are fully resolved.
- Stay updated on company policies, product offerings, and industry trends to provide informed support.
Requirements