Norwegian Technical Support | Car Industry - Athens
posted by: spj_bot
Mercier Consultancy MD is excited to offer a unique opportunity for a Norwegian Technical Support Specialist within the car industry, located in vibrant Athens, Greece. This role is perfect for tech-savvy individuals who are passionate about automobiles and delight in helping customers navigate technical challenges. You will play a crucial role in providing exceptional support to Norwegian-speaking clients and ensuring they have a seamless experience with our products.
Key Responsibilities
- Assist Norwegian-speaking customers with technical inquiries related to automotive products and services through phone, email, and chat.
- Diagnose and troubleshoot technical issues, providing timely and effective solutions.
- Educate customers on product features and functionalities to enhance their usage and experience.
- Maintain accurate records of customer interactions and technical issues in the support system.
- Collaborate with the technical team to resolve more complex issues and improve product offerings.
- Stay informed about the latest automotive technologies and industry trends to provide informed guidance to customers.
Requirements