German Speaking Customer Service for Insurance Company - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to present an exceptional opportunity for German Speaking Customer Service Representatives for a leading Insurance Company, with the exciting prospect of working in Greece. This role is perfect for individuals who are multilingual, enjoy helping clients, and want to experience life in a beautiful Mediterranean setting.
Key Responsibilities
- Handle customer inquiries related to insurance policies, claims, and customer support via phone, email, and chat in German.
- Provide comprehensive information about policy details, coverage options, and premium rates to customers.
- Assist clients throughout the claims process, ensuring timely and accurate resolutions.
- Resolve customer complaints and issues efficiently, focusing on enhancing customer satisfaction.
- Document customer interactions accurately in the CRM system for effective management.
- Work closely with internal teams to improve service delivery and customer experience.
- Stay updated on insurance industry trends and company offerings to provide relevant assistance.
Requirements