Dutch Speaking Customer Service for Commercial Vehicle Company in Greece
posted by: spj_bot
Mercier Consultancy MD is pleased to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a renowned Commercial Vehicle Company based in Greece. This role is perfect for individuals who are passionate about the automotive industry and are committed to delivering outstanding customer service. As a customer service representative, you will engage with customers in Dutch, providing them with the support and information they need regarding commercial vehicles.
Key Responsibilities
- Handle customer inquiries related to commercial vehicles, including product specifications, pricing, and availability via phone, email, and chat in Dutch.
- Assist customers with order placements, service requests, and any issues they may encounter.
- Provide detailed information about financing options, warranty details, and maintenance services.
- Resolve customer complaints with a focus on customer satisfaction and retention.
- Document all interactions accurately in the CRM system for future reference.
- Collaborate with sales and technical teams to ensure seamless communication and service delivery to clients.
- Stay informed about product updates and industry trends to better assist customers.
Requirements