Dutch Speaking Customer Service for Automotive Company - Work Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is pleased to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for an Automotive Company. This position allows you to work remotely from Greece, combining the benefits of flexible work with the chance to engage in the automotive industry. In this role, you will assist customers with inquiries related to automotive products and services while providing outstanding customer service in Dutch.
Key Responsibilities
- Respond to customer inquiries regarding automotive products, services, and warranties through phone, email, and live chat in Dutch.
- Assist customers with order tracking, troubleshooting, and general support related to automotive issues.
- Provide clear information on product features, specifications, and availability.
- Resolve customer complaints effectively and ensure a high level of satisfaction.
- Document customer interactions accurately in our CRM system for future reference.
- Collaborate with internal teams to ensure customer needs are met and issues are resolved.
- Stay updated on automotive trends and company offerings to provide informed support.
Requirements