Dutch Speaking Customer Experience Specialist - Paid relocation to Greece

Join Mercier Consultancy MD as a Dutch Speaking Customer Experience Specialist and embark on an exciting journey with paid relocation to Greece! This role is a fantastic opportunity for individuals who are passionate about delivering outstanding customer service and wish to immerse themselves in the vibrant lifestyle of Greece. You will be responsible for ensuring that our Dutch-speaking clients receive the highest level of support and assistance, contributing to their overall satisfaction and loyalty.

Key Responsibilities

• Act as the main point of contact for Dutch-speaking clients, addressing inquiries and providing tailored support.
• Utilize various communication channels (phone, email, chat) to engage with customers and resolve issues effectively.
• Document client interactions and maintain comprehensive records to ensure seamless follow-up.
• Conduct regular check-ins with clients to assess their satisfaction and proactively resolve any potential concerns.
• Work in collaboration with internal teams to enhance product offerings and service quality.
• Stay updated on product knowledge and industry changes to offer informed insights to clients.

Requirements