Danish speaking Customer Support Specialist - Athens (hybrid)
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for a Danish Speaking Customer Support Specialist in Athens, offering a hybrid work environment. This role is perfect for individuals who are fluent in Danish and have a passion for providing excellent customer service. As a key member of our support team, you will assist Danish-speaking customers with their inquiries and ensure a smooth customer experience.
Key Responsibilities
- Provide outstanding customer support to Danish-speaking clients through various channels, including phone, email, and live chat.
- Assist customers with their inquiries and troubleshooting needs in a timely manner.
- Document and track customer interactions for accurate record-keeping.
- Collaborate with internal teams to escalate and resolve complex issues efficiently.
- Stay current with product knowledge and industry trends to provide informed support.
- Participate in training programs to develop skills and improve service quality.
Requirements