Customer Support with Czech - Work in Bulgaria - Fully paid relocation package
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer a position for a Customer Support Representative fluent in Czech, with a fully paid relocation package to beautiful Bulgaria. This is an excellent opportunity for individuals eager to advance their customer service careers while enjoying the rich culture and history that Bulgaria has to offer.
Key Responsibilities
- Provide exceptional customer support to Czech-speaking clients via phone, email, and chat.
- Address inquiries and offer solutions related to products, services, and company policies.
- Effectively handle customer complaints and resolve issues to maintain high satisfaction levels.
- Document all interactions and feedback in our CRM for ongoing improvement and training.
- Work closely with different teams to ensure seamless customer experiences.
- Stay updated on product knowledge and customer service best practices to enhance support quality.
Requirements