Dutch Speaking Customer Service Agent For Miele - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is delighted to announce the opening for a Dutch Speaking Customer Service Agent to join the esteemed team at Miele, a leading brand in home appliances. This role allows you to work in the beautiful setting of Greece, where you will provide unparalleled support to Dutch-speaking customers, ensuring they receive the best service possible for their Miele products.
Responsibilities
- Provide exceptional customer service to Dutch-speaking clients through phone, email, and chat regarding inquiries about Miele appliances.
- Educate customers on product features, assist with troubleshooting, and handle order-related questions.
- Address and resolve customer complaints with a professional and courteous demeanor.
- Maintain accurate records of customer interactions and documentation in the CRM system.
- Collaborate with various teams to enhance service delivery and customer satisfaction.
- Stay updated on product knowledge, promotions, and best practices to better assist clients.
Requirements