Dutch speaking Customer Service and Technical Support Advisor In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Customer Service and Technical Support Advisor based in Greece. This role is perfect for individuals passionate about customer service and technology who thrive on helping others. As a part of our dedicated team, you will provide support to Dutch-speaking customers, assisting them with inquiries and technical issues related to our products and services.
Key Responsibilities
- Provide exceptional customer service support to Dutch-speaking clients via phone, email, and chat.
- Diagnose and resolve customer technical issues and inquiries promptly and efficiently.
- Guide customers through troubleshooting processes and enhance their understanding of products and services.
- Document all customer interactions accurately in the CRM system to ensure seamless follow-up and support.
- Collaborate with technical teams to address complex issues and improve overall service delivery.
- Stay updated on product knowledge, industry trends, and technical developments to provide informed assistance.
Requirements