Spanish Speaking Client Support Specialist - Athens
posted by: spj_bot
Mercier Consultancy MD is looking for a dedicated Spanish Speaking Client Support Specialist to join our vibrant team in Athens. This role is perfect for individuals who are passionate about customer service and want to help Spanish-speaking clients navigate our services. You will be responsible for providing expert support and guidance, ensuring that clients have a smooth experience with our offerings.
Key Responsibilities
- Deliver exceptional client support to Spanish-speaking customers through various channels, including phone, email, and chat.
- Assist clients in understanding our products and services, providing tailored solutions to their inquiries.
- Resolve issues effectively and efficiently, ensuring high levels of client satisfaction.
- Document all interactions accurately in the CRM system and follow up as necessary.
- Collaborate with internal teams to resolve complex customer issues and improve service delivery.
- Stay updated on product features and company policies to provide the most accurate information.
Requirements