Polish Player Support Specialist for Riot Games - Work In Sofia, Bulgaria
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an outstanding opportunity for a Polish Player Support Specialist for Riot Games, based in the dynamic city of Sofia, Bulgaria. This role is tailor-made for individuals who are passionate about gaming and eager to enhance the player experience. As a key member of the support team, you will engage with Polish-speaking players, addressing their questions and concerns while providing exceptional support for Riot Games’ titles.
Key Responsibilities
- Provide excellent player support to Polish-speaking customers through various channels, including chat, email, and phone.
- Assist players with inquiries related to game features, technical issues, and account management.
- Quickly and effectively resolve player issues to ensure a positive gaming experience.
- Document interactions and feedback thoroughly to support continuous improvement in service quality.
- Collaborate with game developers and community management to share player insights and concerns.
- Stay informed about game updates, features, and industry trends to offer knowledgeable assistance.
Requirements