Greek Speaking Player Support Riot Games - Sofia, Fully Paid Relocation

Mercier Consultancy MD is excited to offer a unique opportunity for a Greek Speaking Player Support Specialist to join the team supporting Riot Games in Sofia, Bulgaria. This role includes fully paid relocation, providing an excellent chance for Greek speakers passionate about gaming to work in an international environment. You will provide top-tier support to players, ensuring their gaming experience is enjoyable and seamless.

Key Responsibilities

• Provide high-quality player support to Greek-speaking players primarily through email.
• Address player inquiries related to game features, account management, and technical issues efficiently and professionally.
• Collaborate with internal teams to escalate and resolve complex player issues.
• Maintain thorough documentation of player interactions to improve support processes.
• Stay up-to-date with game updates, features, and community trends to deliver informed assistance.
• Contribute to a positive player experience by ensuring clear, empathetic, and prompt communication.

Requirements