German Customer Advisor for Household Appliances Company - Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to present a fantastic opportunity for a German Customer Advisor to join our team, supporting a leading Household Appliances Company. This remote position allows you to work from anywhere in Greece, providing outstanding service to German-speaking customers looking for assistance with their household products.
Key Responsibilities
- Deliver high-quality customer support to German-speaking clients via phone, email, and chat, addressing their inquiries regarding household appliances.
- Assist customers with product information, order placements, and troubleshooting technical issues.
- Resolve customer complaints effectively, ensuring a positive experience with the brand.
- Document all customer interactions accurately in our CRM system to maintain an organized record.
- Collaborate with internal teams to improve service delivery and respond to customer feedback.
- Stay informed about the latest products and trends in household appliances to provide knowledgeable assistance.
Requirements