Dutch Speaking Customer Service for Tech Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives with a leading tech company in Greece. This position is tailored for individuals who possess a passion for technology and a dedication to providing exceptional customer support. In this role, you will help customers navigate their inquiries and resolve issues efficiently, all while communicating in Dutch.
Key Responsibilities
- Manage customer inquiries regarding tech products and services via phone, email, and live chat in Dutch.
- Provide assistance with product installation, troubleshooting, and usage instructions.
- Educate customers about features, updates, and promotional offers.
- Resolve customer complaints and technical issues promptly to ensure satisfaction.
- Document all customer interactions accurately in our CRM system.
- Collaborate with technical teams to address customer concerns and improve service delivery.
- Stay informed about the latest technology trends and product offerings to provide informed support.
Requirements