Danish Customer Advisor, retail sector - Remote In Greece

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Danish Customer Advisor in the retail sector, offering a remote work arrangement throughout Greece. If you are enthusiastic about retail and have a passion for delivering excellent customer service, we invite you to join our dedicated team!

Key Responsibilities

• Provide high-quality customer support to Danish-speaking clients via phone, email, and chat regarding retail products and services.
• Assist customers with inquiries, guide them through purchasing decisions, and resolve any issues they may encounter.
• Handle customer complaints and provide effective solutions to enhance the shopping experience.
• Document all customer interactions in the CRM system to ensure accurate records and follow-up.
• Collaborate with internal teams to share customer feedback and suggest improvements to services.
• Stay informed about current retail products, trends, and company offerings to provide informed assistance to customers.

Requirements